Refund Policy

We want subscribers to feel comfortable purchasing access to sandbiscuit.com. This page explains how cancellation and refund requests are handled.

Plans covered

• Premium Monthly: CA$8.99 per month
• Premium Annual: CA$84 per year

Cancellation

You may cancel at any time. Access continues through the end of the paid billing period unless a refund is approved.

Refund requests

Initial monthly subscriptions may request a refund within 7 days of purchase. Initial annual subscriptions may request a refund within 14 days of purchase. Renewal-related requests are reviewed case by case when submitted promptly after billing.

How to request a refund

• Email: hello@sandbiscuit.com
• Phone: 1-844-633-4255
• Address: 130 King St W Suite 1900, Toronto, ON M5X 1E3, Canada

Please include the subscriber email address, purchase date and reason for the request so we can review it efficiently.

Processing

Approved refunds are generally processed within 5 to 10 business days to the original payment method.